WE'RE HIRING!
TotalKare of America, Inc. is seeking a qualified Installation & Service Technician!
POSITION DETAILSTotalKare Solutions
At TotalKare, we put the “KARE” into everything we do. We start by carefully selecting only the best products on the market and combining them with the most knowledgeable professionals in the industry to help you design the perfect solution for your facility’s needs. We always provide you with exceptional customer service throughout the process; from the initial sale to implementation thru support & maintenance of the system and beyond. We take great pride in building and maintaining strong relationships with our customers that last a lifetime.
Solutions to Meet Your Needs
Nurse Call
Wander Management
Infant & Pediatric Security
Emergency Call
Nurse Call
Healthcare providers strive to provide the best in patient-centered care, but a universal challenge they face is determining which healthcare solutions will best serve today’s growing healthcare needs. With increasing patient volume, healthcare facilities must find new and better ways to improve communication and streamline workflow to eliminate inefficiencies. At the most basic level, this…
Wander Management
High-risk residents can wander or try to flee a protected area, putting themselves in danger. TotalKare of America has advanced technology that is reliable and easy to use to ensure your residents’ security and protect facilities against elopement liabilities. Residents are easily monitored through personalized protection and access control based on the individual needs of…
Infant & Pediatric Security
Keep infants and children secure with the top protections solutions in the industry, Hugs®, Pedz and Kisses®. The Hugs Infant Protection System is a comprehensive infant security system that includes tamper alarms, exit alarms, and out-of-unit alerts that allow staff to act quickly. Hugs sends alerts directly to caregivers and automates the transfer of infants…
Emergency Call
Hospitals, Nursing Homes, Assisted Living, and Independent Living Organizations all need very different emergency call and nurse call systems that meet the needs of their residents and staff. At TotalKare, we specialize in helping you select, install, and maintain a system that meets your specific requirements. VisionLink, Arial, and Carepoint represent the best the industry has to…
Testimonials
The TotalKare Team was wonderful to work with from the beginning to the end of the project build. Brad and his team completed their work without interrupting our workflow. We were given heads up when they were going to working in areas and what we should expect. As the lead clinical contact, I was able to develop a great working relationship with the team and I was kept informed throughout the process. I felt very overwhelmed at first with many new terms and processes, but Brad was there to teach and clarify what I needed to know. I always felt I could ask any question. I miss seeing the “boys”. The TotalKare team became part of our team, and we had a bit of sadness when they packed up the last day.
It’s been my very fine pleasure to work over the past 6 years with TotalKare and their implementation of Hugs System at Rochester General, Newark Wayne, Unity, and United Memorial Hospitals. We selected TotalKare over other distributors because of their overall professionalism, integrity, dedication, and a very responsive support process in place. TotalKare has helped Rochester Regional Health (RRH) enterprise achieve synergy and collaboration with all the above-listed hospitals and has consistently gone the extra yard to assure that we continue to be another satisfied customer. I would highly recommend TotalKare to any organization because of their commitment to excellence and getting it done right the first time. They’re a great group to work with!
Isabella is a long-term care facility located in upper Manhattan which has had an excellent working experience with TotalKare. I have found the TotalKare software and installation response teams to be timely and professional. It’s a pleasure to be working with them.
TotalKare’s staff was a pleasure to work with. Efficient, kept to their schedule, completed in a timely fashion and responsive to answer any questions and concerns or start up glitches with promptness, decisiveness, and clarity. Absolutely would recommend.
The facility was in need of updating its call light system. TotalKare was one of the vendors we approached to bid on the system. Right from the beginning TotalKare became a partner in the project. Time was spent understanding the needs of the facility and what system would best benefit our facility not only now, but in the future. The representatives made several trips to discuss and propose various options even before they were awarded the contract. Time tables and execution of the installation was seamless, and TotalKare was very responsive to meeting the needs of both the facility and our residents throughout the installation. Additionally, after the project there was feedback from TotalKare on how to best utilize the various options the new system offered. I would highly recommend working with TotalKare on your future projects.